FREQUENTLY ASKED QUESTIONS
WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 5-7 business days of payment.
- We will notify you by email when your items have been shipped.
Shipping Disclaimer: Mignon’s Treasures is not responsible for lost, damaged, or stolen packages. Packages that are marked as delivered, but “not received” are the responsibility of you and your local Post Office. Please contact your local Post Office for these rare instances/situations. Also, delayed scanning on USPS is beyond our control once the package leaves our premises.
WHEN WILL I RECEIVE MY ITEM(S)?
Jewelry and accessories should be received within 1-3 weeks of your order date. This may be a little longer for international delivery. For other specialty and giveaway items, please allow up to 2-4 weeks delivery time as they may be shipping from other countries.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in North America, some of our specialty items may be located in other countries such as Australia, Germany, United Kingdom and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
If you have any other questions please visit our support section or call us direct: 619.500.3606 and we will do our best to assist you.